Your Call Program

A free, confidential, three-session telephone counselling program

To refer yourself into this program, call Adis 24/7 Alcohol and Drug support on 1800 177 833. To make sure it's the right program for you, an Adis counsellor may ask questions about your alcohol or drug use, mental health, and other social factors.

What is Your Call?

Your Call is a free, confidential, three-session telephone counselling program that is delivered by Adis 24/7 Alcohol and Drug Support.

Your Call is available to Queenslanders who want to make changes to their alcohol or drug use and are not already participating in alcohol or drug treatment.

Your Call is for people who
  • Are motivated to make changes to their alcohol or drug use
  • Would benefit from brief support
  • Prefer phone support
  • Do not require medical support (counsellors can assist you and discuss alternative options if this is required)

Please note: People who have current complex mental health concerns i.e. psychosis, high distress, or who do not have the capacity to understand and engage in a telephone session may not be suitable for the program.

How can Your Call assist me?
  • Gaining a better understanding of your alcohol or drug use
  • Clarifying goals or changes you'd like to make
  • Developing skills and strategies to help you cope with challenges
  • Developing a relapse prevention plan
  • Supporting your self-care
What do Your Call sessions focus on?

Your Call is tailored to you. This means that the sessions will focus on your goals, needs and challenges. This could be whether that is stopping, reducing, or using more safely, to lower the risk of alcohol and drug related harms.

Frequently asked questions

Do I need to have stopped or reduced use before engaging in the program?

You do not need to have stopped or reduced your alcohol or drug use before engaging in the program. A counsellor will work with you to identify and develop a plan which may assist with achieving your goals. This could include stopping use, reducing the amount you use, or drinking or using in a safer way.

How often do the sessions take place?

Weekly sessions are recommended to allow time to develop and practice new skills. However, it is a flexible program and therefore the frequency or timing of sessions can be negotiated according to your needs.

I am already seeing a counsellor, psychologist or currently engaged in alcohol and drug treatment, should I still try the program?

If you already have an alcohol and drug counsellor or are currently receiving support from an alcohol or drug treatment service we do not recommend engaging in Your Call. If you need further information or immediate support, call Adis 24/7 Alcohol and Drug Support on 1800 177 833.

What treatment approaches are used in the program?

The program draws from a range of approaches, providing harm reduction information, Motivational Interviewing, Cognitive Behavioural Therapy based emotion regulation, as well as coping and relapse prevention strategies, as used in similar evidence-based, alcohol and drug treatment programs.

Do I get the same counsellor for each session?

While we endeavour to provide the same counsellor for the duration of the program, this may not always be possible. If your initial counsellor is unavailable at a specified time, they will give you the option of the next available appointment with them or having another counsellor complete the next session with you. All Adis counsellors are trained and experienced at delivering the program and can support you with your concerns.

What happens after the last session?

In the last session, you will be supported to obtain further support if required. If your goal changes or you would like to participate in the program again in the future, you can contact Adis 24/7 Alcohol and Drug Support to discuss.

Understand the treatment options available

Treatment Options

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